Testimonials – Maintenance Articles
“Ben's service was exceptionally great! He educated us on how our furnace is supposed to operate and gave recommendations on the best filters to use and he is a very kind young man.”
Continue Reading“Rachel was really nice and helpful with scheduling a technician to service our unit!”
Continue Reading“We love Ben coming. Everyone there is so nice”
Continue Reading“Ben did a great job checking everything out. It was great to have someone show up when they said they would. Would recommend him to everyone”
Continue Reading“Professionalism, Punctuality, Quality, Responsiveness, and Value. Awesome customer service from explaining service and scheduling appointment (thanks, Ms. Rachel) to text status updates for visit confirmation and arrival time to the actual service. The tech, Melissa S. was AWESOME. Explained process while performing maintenance and was very professional and personable. This is our (and should be…
Continue Reading“Melissa was on time, very professional and very dedicated to her work. In spite of the excessive heat she never faded. Definitely would not hesitate to call Innovative Air Solutions and recommend them highly.”
Continue Reading“I’m extremely pleased with the professionalism with your company! I appreciate the quick response to my late night call and keeping in touch with me about my appointment and about who my tech would be. I was even sent a picture of him so I knew who to expect. Your technician was professional and very…
Continue Reading“It was great.”
Continue Reading“I had an unexpected AC problem on a Friday mid morning. Innovative Solutions responded quickly, courteously and professionally. Identified the issue and told me the options. I never felt pressured as we went through the options. We had one item that needed to be ordered. They called when they found it and told me the…
Continue Reading“I had my A/C system cleaned and tested recently by Ben. Ben did such thorough work and was completely courteous. I have been a diamond member for some time now have not regretted it yet. Thank you for the hard work that you do.”
Continue Reading“Parker Case came out to do our maintenance check. He is so knowledgeable at what he does. So happy to have him as our service person”
Continue Reading“Ben offered to climb into my attic to check my ducts. He closed down some which allowed more air in my front bedroom. It helped so much!”
Continue Reading“Extremely pleased as always with the service and the technician that performed the service.”
Continue Reading“Your Techs are very professional and always on point.”
Continue Reading“Parker is great! He’s friendly and always takes time to answer questions and make sure we understand what needs to be done.”
Continue Reading“Mr. Warner was professional and informative, on time, and wore foot covering!”
Continue Reading“Chris was out for a winter check-up, he was actually a little early, called 1st. Very professional and polite, obviously well trained technician, gave me a checklist of what was done and suggested procedures we might need to explore in the future. Job very well done, highly recommend!!”
Continue Reading“Eloy did a great job in checking my heating unit and communicating his findings to me.”
Continue Reading“Chris was professional and thorough. We will be calling Innovative Air Solutions for all our A/C needs in the future.”
Continue Reading“All of the above technicians were excellent when they serviced our air/heat unit! Very friendly and knowledgeable! We are glad we have y'all for our service!”
Continue Reading“Did a great job!”
Continue Reading“Ben G. came to our house on October 14 to perform a Cool-Saver tune-up that is sponsored by Entergy. Ben arrived on time (8:00 am!) and immediately started work. He explained what he found and his suggestions for correction. Ben had enthusiasm and was very courteous. We enjoyed his visit and highly recommend using Innovation…
Continue Reading“Thanks for an efficient review and repair. Made some good recommendations I am thinking about. Will use again.”
Continue Reading“Innovative air always goes above and beyond to take of our entire family”
Continue Reading“Asked to have a lose bolt tightened.”
Continue Reading“Eloy, was very professional, courteous, and explained all the issues in detail.”
Continue Reading“Parker has always been very professional with great communication skills. We have used him for our personal home and our rental home. Our tenant has even requested Parker for any future air conditioning needs.”
Continue Reading“Eloy is very efficient and a great representative and technician of your company.”
Continue Reading“This is a test review form from BxB Media. Please reply to let us know if it was received. Thanks!”
Continue Reading“Parker is very knowledgeable, courteous and thorough, we appreciate him very much.”
Continue Reading“After 2 1/2 years I finally contacted Innovative Air solutions for a maintenance plan for the unit they installed following our total rebuild after hurricane Harvey. Chris came out today to inspect the system. He called ahead of time and arrived when scheduled. He was very courteous and professional and gave me a step-by-step description…
Continue Reading“Annual inspection. Very well done!”
Continue Reading“The employees are always nice, respectful, and helpful. No one tries to force other services on you. They do give you options and recommendations as to what was all done during the servicing and it lets the customer decide what works best for them!”
Continue Reading“Ben was pleasant and very thorough in checking out our unit and answering our questions and concerns .”
Continue Reading“Parker was on time and exceptional with his work and helping explain what small issue we had going on during our routine maintenance appointment. Have been using Innovative since we purchased our older home in 2019. Always exceptional service and quality!”
Continue Reading“Ben is very nice young man that knows his trade. Innovative air systems has been a great choice for me. The service after the sell is amazing. The individuals who installed the first unit never came back to service or even offered service. Again Innovative air in my opinion is a fantastic company.”
Continue Reading“He did a great job and was thorough.”
Continue Reading“Nice friendly people. Answers all questions you may have. They also will tell you about new produces out to help improve your atmosphere. Job Well Done Always”
Continue Reading“Parker is very courteous and knowledgable.”
Continue Reading“Parker was extremely helpful. He is a very knowledgeable young man who keeps his customer in mind for the service he is providing. We will definitely continue to use Innovative Air for future needs.”
Continue Reading“Parker was great. He was very knowledgeable and professional. I look forward to doing business with him and the company again.”
Continue Reading“Wayne was very polite and professional. Very helpful as well.”
Continue Reading“Parker was on time,professional, and pointed out a lot of things wrong and needed to be fixed”
Continue Reading“Very nice and got right work and got it done thank you for being so fast”
Continue Reading“Very nice and got right work and got it done thank you for being so fast”
Continue Reading“Tanner was courtesy, professional and overall great.”
Continue Reading“Very friendly and knowledgeable. Thanks!”
Continue Reading“Very professional and friendly tells what status is on air conditioner after checking everything.”
Continue Reading“Quick, efficient, friendly service!”
Continue Reading“Wayne was on time, courteous and is working with us to get the most out of our AC system.”
Continue Reading“Very efficient and knowledgeable young men. They cleaned the ducts and Parker installed the air purifier and filter. He made sure everything was working and I didn’t have any questions before he left.”
Continue Reading“Service person Parker was so nice and explained everything he was doing.”
Continue Reading“Tech was punctual and knowledgeable.”
Continue Reading“Came today and did a few things in my attic. Thermostat still says 63 has never went up yet,I know it's cold outside but it should warm up at some point. It has not went up just 1 degree still at 68 been there for 3 days now.”
Continue Reading“Throughout my entire experience with Innovative Air I was very well taken care of. Ashla was very professional and helped push my job through the company. She took time to listen to my needs and called me back with her technician on the phone. I emailed her documentation for the tech to look over. We…
Continue Reading“Innovative Air has the most respectful, courteous staff in the Golden Triangle area!!! Great job!!!”
Continue Reading“One of the best service experiences I’ve ever had. Parker is both knowledgeable and personable.”
Continue Reading“Very professional and courteous. I will definitely recommend this company. This is the second time I have used them.”
Continue Reading“The appointment was not, originally, scheduled, until 10 a.m.; however, I received a very, pleasant, upbeat, call, from Parker Case. He stated that he was already down the road from my house and that if it was all right if he dropped in, to check out my heating unit issues. He promptly, arrived, checked the…
Continue Reading“Our service tech Parker was prompt, courteous and very professional. This was a maintenance call which consisted of a thorough examination of our system, offered a few suggestions to assist in the efficient operation of our unit…very pleased.”
Continue Reading“We really like Parker, he is always so friendly and very knowledgeable and efficient.”
Continue Reading“Eloy is always courteous and knowledgeable. I am relieved when I hear he’s the tech coming out.”
Continue Reading“Eloy did a great job in checking our ac and heater.”
Continue Reading“Thorough check of my unit. Great customer service!!”
Continue Reading“The customer service is great. The lady that answered the phone, and the technician were very pleasant and helpful. Great customer service. Thank you”
Continue Reading“Everyone is so friendly, knowledgeable, and very organized. Even after Hurricane Laura, Ashla promptly followed up and made sure to get us back on the schedule. We are extremely pleased with our first experience with Innovative Air Solutions. We are thankful we made the switch and take pride in supporting locally, family owned businesses.”
Continue Reading“Wayne Currie was very knowledgeable , efficient and courteous doing the service call which is what I have come to expect from the office personnel and techs at Innovative Air Solutions”
Continue Reading“on time, courteous, skilled, knowledgeable, did a perfect job.”
Continue Reading“Very satisfied with SERVICE. Technician was very knowledgeable & professional. I will definitely be a repeat customer.”
Continue Reading“Parker did a great job!”
Continue Reading“Fast and efficient!!”
Continue Reading“We are very pleased with the service.”
Continue Reading“Wayne was great. He checked all the equipment and fixed what he found wrong. Excellent work and a great young man.”
Continue Reading“One of the best things we did was purchase an extended service agreement with Innovative Air, we are in a home with an older HVAC system that needs a little extra attention. Robert and his team have always been available with prompt response to any of our HVAC request. When the air is blowing hot…
Continue Reading“Something to be said about living in a small town! Called Robert & his team with a special request for my parents home. Parker showed up super fast, evaluated the situation & was able to get them up & running in no time. Thank you Innovative Air Solutions for EVERYTHING!” Leslie U.
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