Chris Wilcox

Chris Wilcox

Service Technician

20 Reviews

Air Conditioner Repair in Bridge City, TX, 77611

“When a condenser began overheating during midday heat this summer I used Chuck in a Truck Services to come out and take a look. Chuck changed out the fan motor because the amps were a bit high and repeatedly told me the five year old unit was junk and for $4400 he would replace it. The system was blowing cold air at less than fifty degrees.
The condenser shut down again within four hours.
Chuck didn’t want to come back unless he could replace the condenser.
I called Innovative Air Solutions and they sent out Chris Wilcox the next morning. Chris did a complete analysis and found the system was working fine, but the amps on the new fan were still high. He determined the coils were dirty even though they had been washed several times and you could see though both sides.
Chris completely stripped the case down to the floor pan and washed MUD out of the coils for forty five minutes! After reassembly and startup the system has worked like new with no overheating since.
Thank you, Chris Wilcox.
I have since replaced Chuck’s phone number with Innovative Air Solutions.”
- Walley B.

Air Conditioner Repair in Orange, TX, 77632

“Was an afterhours call. Chris showed up within a hour of me calling in. Had a great attitude and was upbeat after being on a commercial job all day long. He was able to get my ac going again within minutes. Keep Chris around. He has great customer service skills and represents yalls company very well.”
- CJ C.

Air Conditioner Repair in Orange, TX, 77632

“Chris was a very well mannered young man that came and fixed our air conditioner for us this evening. Thank you for getting here as quick as you could and fixing the problem. We appreciate you!”
- Michael H.

Air Conditioner Replacement in Orange, TX, 77632

“Great service. Fast. Very Knowledgeable about what he was doing.”
- Alex S.

Air Conditioner Repair in Orange, TX, 77632

“I was able to an appointment quickly. Chris was very professional, he explained what was needed for my repair. He took time to be very thorough. Very respectful and knowledgeable. I am recommending Innovative Air Solutions to my friends and family.”
- Joyce S.

Air Conditioner Repair in Orange, TX 77630

“Excellent service, very knowledge, professional and so personable . He took the time to figure out our issue, he was able to get our A/C repaired and we are cool and comfortable! We highly recommend Innovative Air Solutions!”
- Olivia M.

Air Conditioner Repair in Orange, TX 77630

“AC needs part replacement. There was difficulty in getting the old part out and Chris worked with colleagues to get the matter figured out. Now, we have a plan and as soon as the part arrives, we will be back in AC! Can’t wait!”
- Suzie T.

Air Conditioner Maintenance in Orange, TX 77630

“I had an unexpected AC problem on a Friday mid morning. Innovative Solutions responded quickly, courteously and professionally. Identified the issue and told me the options. I never felt pressured as we went through the options. We had one item that needed to be ordered. They called when they found it and told me the price. Very satisfied and have now set up with them on a yearly program.”
- Dave Y.

Air Conditioner Repair in Orange, TX 77632

“Was a after hours call. Chris came out and got the ac back up and running for the weekend until we can get the parts in and repair it. Awesome service, super professional and had a great attitude with it being a Saturday night call out.”
- CJ C.

Air Conditioner Maintenance in Mauriceville, TX 77632

“Your Techs are very professional and always on point.”
- David R.
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